NICK CARVER PHOTOGRAPHY
Cancellation, Reschedule, and Refund Policy

 

Private Lessons

Rescheduling, Cancellations, and No-Shows:
In the event the student no-shows for an appointment, notes down the wrong appointment time causing them to miss the appointment (so long as the error can be proven to be on the part of the student and not Nick Carver), or requests a reschedule/cancellation with less than 48 hours notice, the full time scheduled will be deducted from any prepaid hours (e.g. if you no-show for a 2-hour appointment without 48 hours notice, you will be deducted 2 hours from your prepaid time). If the student gives at least 48 hours notice for a cancellation or reschedule, no time will be deducted from his/her hours and no penalty will be incurred. If an appointment is missed due to an error on Nick Carver's part, no time will be deducted from the student's hours and no penalty will be incurred.

Prepaid Time Expiration:
All prepaid time must be used within 10 months of purchase. Any prepaid time not used within 10 months of purchase will be forfeited by the client.

Refunds:
No refunds will be given for time already delivered. In the event the student has prepaid hours leftover, the full dollar amount of the remaining time minus a 15% processing fee will be refunded upon request.

 

Online Courses

Satisfaction Guarantee:
Enroll in one of my online photography courses or one of my course discount packages and if you're not completely satisfied with the quality of the course(s) within the first 2 weeks, I'll refund your entire enrollment fee. Student must request refund via email no later than 14 calendar days after initial payment is processed in order to be eligible for a refund. After 14 days following initial payment, no refunds will be given. No exceptions.

In the event a student requests a refund after enrolling but before receiving his/her login information, a refund will be issued for the paid amount or the purchaser will receive a full credit towards another course.

In the event a student starts the course and realizes the course is too difficult for them and/or is above their level, the student will receive a full credit for the course to be used on another course of his/her choosing or the same course in the future. This credit may also be used towards phone, chat or in-person private lessons.

In the event a student starts the course and realizes the course is too easy for them and/or is below their level, the student will receive a full credit towards another course. This credit may also be used towards phone, chat or in-person private lessons. Please avoid this problem by carefully reviewing the "Who's This Course For?" section of each course information page and send an email to Nick Carver with any questions regarding whether or not the course will suit you.

 

Group Classes

For classes held at the Nick Carver Photography Learning Center in Tustin, CA:
In the event the student finds out they won't be able to make it to a class for which they have already enrolled, a full refund or full credit will be given for cancellations with at least 1 week notice before the first day of the class. Enrollment fees will not be refunded and no credit will be given for no-shows or cancellations with less than 1 week notice. Enrollment fees will not be discounted for partial attendance.

For classes held at the Irvine Fine Arts Center in Irvine, CA:
All enrollment fees and refunds are handled through the Irvine Fine Arts Center. As such, the cancellation and refund policy for classes held at this center are out of my control. For more information about their cancellation and refund policy, please contact the Irvine Fine Arts Center through this website.

 

Workshops

In the event a paid attendee cannot attend a workshop due to unforeseen scheduling conflicts, personal emergency, family emergency or illness on his/her part, the attendee will receive a full credit towards any workshop of their choosing that is not already full so long as the student provides at least 48 hours notice of the cancellation. No credits will be given for cancellations with less than 48 hours notice. No refunds will be issued. This 48-hour notice can be waived at Nick's discretion.

In the event a workshop has to be cancelled due to the weather or some other natural cause outside the control of Nick Carver, the workshop will be rescheduled to a future day and time. In the event an attendee cannot attend the rescheduled day and time due to scheduling conflicts or other foreseeable reasons, the attendee will receive a full credit towards any workshop of his/her choosing that is not already full. No refunds will be issued.

In the event a workshop has to be cancelled due to illness or other personal emergency on the part of Nick Carver, the workshop will be rescheduled to a future day and time. In the event an attendee cannot attend the rescheduled day and time due to scheduling conflicts or other foreseeable reasons, the attendee will receive a full credit towards any workshop of his/her choosing that is not already full. In the event the attendee cannot find any other workshop that he/she wants to attend and/or cannot attend, a full refund will be issued upon request.

No refunds or credits will be given for any workshop that the requesting party has already attended.

 

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